When this happens the storm door deadbolt and latch side rail are likely misaligned which can prevent the deadbolt from retracting.
Pella storm door deadbolt lock stuck.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
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The storm door s bottom expander sweep may be dragging on the threshold.
Once you have a hole you can use a small flat blade screwdriver to push the latch over and open the door.
You will very likely need a new lock as the spring inside has probably broken.
Do this if you still cannot open the storm door after loosening the hinge rail screws and lubricating the latch mechanism.
Route drill cut or remove the wood to expose the slot.
Push or pry the metal tab in the slot up.
You likely need to adjust the closer.
Then insert a small screw driver awl etc.
Spray a little graphite powder into the keyhole or any other part of the mechanism and work it around by inserting the key or moving the lock lever.
No joy latch still jammed after wiggling the handle in every way possible.
When a tool is installed in this vertical slot and the bar is moved upward it should unlock the vertical shootbolts and deadbolt.
Loosen the two expander screws and raise the expander so that the rubber sweep just touches the top of the threshold.
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Step 2 spray water dispersing spray into the lock if you suspect the parts may have rusted together.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
Contacted pella storm door service at 866 809 9460.
Graphite powder is used by locksmiths to loosen stuck parts.
The door itself was not jammed and still moved a little.
The deadbolt should retract.
Removed handles and escutcheons soaked lock body mechanism inside the door with wd 40 and waited 24 hours.